An Illinois federal judge found sandwich franchisor Jimmy John’s was not a joint employer of its franchisees’ assistant store managers (“ASMs”). Judge Charles Kocoras based his decision on the facts that Jimmy John’s did not “(1) have the power to hire or fire franchise employees; (2) supervise and/or control employee work schedules or conditions of payments; (3) determine the rate and method of payment; or (4) maintain employment records for franchise employees.”
The Judge relied upon Moldenhauer v. Tazewell-Pekin Consolidated Communications Center, a 10-year-old U.S. Court of Appeals for the Seventh Circuit case. He also considered but rejected other factors alleged by the ASMs: (1) Jimmy John’s controls employee training and appearance by requiring franchisees to follow training materials in an Operations Manual and online toolkit, and having strict clothing, facial hair, tattoo and jewelry requirements; (2) franchisees had to follow day-to-day checklists from the operations manual, which covered ASM daily tasks/working conditions and store decorations/displays; and (3) Jimmy John’s business coaches “managed franchise employees” by enforcing policies and procedures through store audits and influencing store owners and managers.
According to Kocoras, any control Jimmy John’s did exercise related to brand standards “establishe[d] to help ensure the quality and consistency of the customer experience in relation to the store’s operations, including: menus; food preparation; store cleanliness, layout, and appearance; signage; and employee dress and grooming.” Therefore, these brand standards did not establish joint employer status.
The Jimmy John’s restrictions included wearing approved t-shirts and hats and particular pant, shoe and belt colors. There were also restrictions on facial hair, tattoos and jewelry. In fact, employees with exposed tattoos could not become managers. Nonetheless, the judge viewed these as brand standards-related restrictions as controlling “not the employees’ actual working conditions, but the quality of the Jimmy John’s Brand.”
Interestingly, Kocoras found “Jimmy John’s’ control over store organization [through the operation manual’s multiple checklists and punch lists] was ‘so pervasive’ that ‘one should be able to open a refrigerator in any Jimmy John’s restaurant and expect to the see the same items, located in the same spaces, prepared and stored in the identical manner.’” Kocoras also found Jimmy John’s required its franchisees used the same equipment and purchased from particular vendors as well as “specific programs and software for timekeeping, point of sale, staffing, and scheduling.” But all of this was an issue of branding, not control over the employees.
Kocoras explained, “Jimmy John’s has developed a system under which each franchise store will provide an identical atmosphere, product, and customer service … to achieve that goal, Jimmy John’s must impose requirements … The purpose of these requirements is not to control franchise employees but to protect the Jimmy John’s Brand … while the factors put forth by Plaintiffs certainly constitute control … control over Brand Standards does not constitute the type of control required to be deemed a joint employer.”
Regarding Jimmy John’s business coaches, Kocoras explained, “Jimmy John’s is entitled to impose and enforce its Brand Standards on its franchisees. It does so by utilizing Business Coaches … An agreement … to ‘execut[e] 100%’ of what Business Coaches suggest, whether or not it is a strict agreement or ‘aspirational,’ does not cause concern when the suggestions are made to ensure compliance with Brand Standards.”
This case is one of several dealing with the issue of joint employment in the franchise context that are currently unfolding throughout the country. A case addressing much the same issue with respect to McDonald’s and its franchisees is currently before an administrative law judge at the National Labor Relations Board. The Obama administration aggressively attempted to tighten the definition of joint employment. Under President Donald Trump, the government is attempting to undo this.
What does this mean for other employers? Joint employer liability may apply in numerous contexts. For example, your business could be found to be a joint employer of temps provided by a staffing agency or of employees of another business with whom you have partnered via a joint venture. A finding of joint employment leads to potentially huge risks. A joint employer will generally be liable for the other business’s employment-related violations. Imagine being jointly liable when another company does not pay their employees overtime or fires an employee for a discriminatory reason. The financial consequences for your business could be devastating.
The Jimmy John’s case is only one judge’s opinion. In fact, the exact standard for joint employment varies by jurisdiction and by the law under which joint employer is being defined (e.g., Internal Revenue Code, state unemployment or state worker’s compensation). During the Obama administration, this case would have been an aberration. Now, in the Trump administration, this is likely the majority view. If other courts follow similar reasoning, it will be good news for employers. Until there is more clarity, employers should exercise caution—if your business model relies on someone else’s employees, you should consult with competent labor and employment counsel to ensure you do not maintain excessive control over those employees.
Originally published by Connecticut Law Tribune on December 3, 2018
